This Privacy Policy explains how Linguistic Oasis processes personal data when visitors use our website, make course inquiries, book consultations, enrol in small-group language courses, or take part in related online and classroom services.
Subject to legal limits, users may ask to access their data, correct inaccurate details, request deletion, object to certain processing, or ask for restriction of processing where appropriate. We may need to keep some information to complete a transaction, meet legal obligations, or resolve a dispute.
We may ask for information needed to verify identity and to understand the scope of the request. If a request is accepted, we will respond within a reasonable period and in line with applicable law. Some requests may be refused or limited where the law allows.
We keep personal data only for as long as needed to manage inquiries, enrolments, course delivery, payments, records, and legal or accounting obligations. When data is no longer required, we delete it or anonymise it where this is practical and permitted.
If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We may collect identification and contact details, course inquiry information, level screening responses, enrolment and timetable details, payment-related records, attendance and progress information, messages sent through our contact channels, and technical data such as device, browser, and usage information. Where users join online lessons, we may also process audio, video, and participation data needed to conduct the session.
We receive data when a user submits an inquiry, books a consultation, completes level screening, confirms course terms, enrols in a course, or participates in lessons and progress reviews. We also collect information from payment processing, website forms, and basic technical logs generated by the site and online learning tools used to deliver the service.
We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may help with form handling, security, and service improvement. We do not use cookies to collect more information than is needed for these purposes.
Users can usually block, delete, or restrict cookies through their browser settings. Some site functions may not work properly if certain cookies are disabled. Where a cookie choice tool is available, users should use it to manage preferences for non-essential cookies.
We use personal data to respond to inquiries, assess starting level, match groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons, support guided practice, prepare progress summaries, process payments, maintain records, secure our systems, and meet legal or accounting obligations. We may also use data to communicate service updates and to handle complaints or disputes.
We may share personal data with payment processors, website and hosting providers, communication tools, and other operational partners that help us run the website and deliver courses. These parties are expected to handle data under appropriate confidentiality and security obligations and to use it only for the services they provide to us.
We may disclose personal data where required by law, court order, or a valid request from a public authority. We may also share information to protect our rights, investigate misuse, or support the enforcement of our terms and policies when permitted by law.
Use the contact details below for privacy questions, data requests, or policy clarifications.
